This
research explored the role of tacit knowledge in livestock sector
innovation capacity though the case of Visakha Dairy, one of the most
progressive producer-owned milk marketing companies in India.
Analysis
of two episodes in Visakha’s evolution illustrates how it used tacit
knowledge to innovate around challenges. The research revealed that
while tacit knowledge is a major resource that organisations rely on to
cope with change, it does not follow that knowledge management
approaches that centre on codifying this knowledge are the way forward.
Instead, it suggest that better management of the learning processes,
through which tacit knowledge is generated, would be a more useful
contribution to innovation and innovation capacity – in other words, a
shift from knowledge management to learning management.
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